Send Reminder Emails FAQ
Who can I send reminders to?
Assessment approvers and respondents.
Can I include a custom message with my Reminder Emails?
Yes. When sending a reminder, the user can choose to include a custom message which will be appended in the reminder email.
How many assessments can I send reminders for at a time?
Users can send reminders for up to 1000 assessments at a time.
Can I send reminders for Completed assessments?
No. Users can only send reminder emails for assessments in the Not Started, In Progress, and Under Review stages.
How do I know that the reminder has been sent?
The reminder email is accounted for and can be viewed in your Assessment Activity.
Note:
For each reminder sent, we list out every recipient in an event on the Assessment Activity.
If I send Reminder Emails, does it send one email CC'ing all the respondents/approvers on the assessment?
No. Each respondent and approver will receive their own individual email.
Does using the Sending Reminders option cancel my automatic reminder email configured with the assessment deadline?
No. Reminders scheduled in the assessment details will continue to send.
What email templates are used?
The email template used is Assessment Reminder Email (Manual).